Privacy Policy & Notice of Privacy Practices

This policy explains how Storied Souls Therapy, PLLC protects your information, both as a website visitor and as a clinical client.

I. Website Privacy Policy

When you visit this website, we may collect:

  • Voluntary Data: Information submitted via contact forms (name, email).

  • Usage Data: Non-identifying analytics (cookies) to improve site performance.

  • Security: We use encryption; however, please avoid sending sensitive clinical information via general contact forms.

II. Notice of Privacy Practices (HIPAA)

This section describes how your Protected Health Information (PHI) may be used and disclosed. A full, detailed Notice of Privacy Practices is provided during your intake process.

  • Our Commitment: We safeguard your PHI in accordance with HIPAA and the NASW Code of Ethics.

  • Uses & Disclosures: We use your health information for Treatment (providing therapy), Payment (billing), and Operations (scheduling). We do not share your information for marketing.

  • Technology & Risks: We use HIPAA-compliant platforms (Carepatron, Google Workspace, Mentaya) with Business Associate Agreements (BAAs). While these are secure, standard email and text are not 100% secure; by using them, you acknowledge these inherent risks.

  • Your Rights: You have the right to request records, request restrictions on disclosures, and receive an accounting of disclosures.

Contact: For privacy questions, contact hello@storiedsoulstherapy.com or call (214) 702-1785.